Building valuable relationships with your payroll clients

A talk by Gareth Charles, Julie Gunnell and James Howard
IRIS Software Group, Garbutt & Elliott and Haines Watts

Register to watch this content

By submitting your email you agree to the terms
Watch this content now

Categories covered by this talk

About this talk

With 93% of accounting firms providing payroll services for clients, payroll is a stable part of the compliance offering of accounting firms. But how do you drive a good margin on this necessary client service? Should you provide it in-house or outsource it? And more importantly, why both strong customer and supplier relationships are critical to the services' success.

We debate with firms what works best; outsourced payroll or in-house and how to improve payroll margins.